Shipping Policy

SHIPPING & DELIVERY POLICY

 
 
 
Last updated January 05, 2023
 
 
 
 
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://qhstore.uk/pages/terms-and-conditions.
 
 
 
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with uS.
 
 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

 
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
 
 
 
 
 
 
 
Free Shipping
 
We offer free Free UK Mainland Shipping shipping on Orders over £25 / Special Coupon code.
 
 
 
 
 
 
Expedited Shipping Fees
 
We also offer expedited shipping at the following rates:
 
Shipping Method
 
Shipping Fee
 
 
 
Free UK Shipping (Over £25)
 
5-15
 
FREE
 
 
Standard UK Shipping        
 
5-15
 
£2.99
 
 
International Shipping         
 
7-15 
 
£4.99
 
 
 
 
 
 
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
 
All times and dates given for delivery of the products are given in good faith but are estimates only.
 
 
 
 
 
 
 
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
 
Once your order has been fulfilled, you will receive a email with a reference number. This could take up to three(3) days after your purchase
 
 
 
 

 

 

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:Free UK Mainland Shipping is not valid on international orders.

 

For information about customs process:

  • Email Info@qhstore.uk

  • Call toll free at (+44) 01271 626640

 

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

 

 

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

Beauty products can only be sold within the UK, Ireland, Netherlands, Belgium, Austria, Italy, Spain, Denmark and Sweden (Mainland only, this may not include island groups).

Clothing products can be sold worldwide and all orders are flown by air and tracked

 

 

 

 

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://qhstore.uk/policies/refund-policy.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

  • Phone (Toll free): (+44) 01271 626640

  • Email: Info@qhstore.uk